Payment Information

Payment Methods
Canvas Genie  is all about convenience, flexibility and peace of mind and accordingly we are able to accept a variety of payment methods. You may place an order either online, by phone or by fax.
For prompt delivery of goods we accept all major Credit and Debit cards.

Security and Online Shopping
For greater peace of mind for our customers when ordering online and to speed up the progress of orders Canvas Genie  has adopted the Verified by Visa and MasterCard SecureCode fraud prevention schemes (often referred to as "3D-Secure").

Frequently Asked Questions
Do you accept payments from cards which are not enrolled in the Verified by Visa or MasterCard Secure Code schemes?
We will continue to accept cards which are not registered under the schemes although for fraud prevention purposes there may be a delay in processing your order as we perform additional checks and occasionally we may request further information from you prior to releasing any goods.

Additionally we will NOT ship to a delivery address that differs from the registered card address unless they are paid for using a Verified by Visa or MasterCard Secure Code enrolled card OR we are able to verify that you are a customer with a history of ordering from us to your registered card address that dates back at least 3 months

What Credit and Debit cards do you accept?
We accept all major credit and debit cards, including:

• Visa
• Visa Electron
• MasterCard
• Switch / Maestro
• Solo
• Delta
• American Express

Can I pay using PayPal?
Yes, PayPal is available as a payment option, and can be selected during the checkout process. There may be a delay of up to 48hours when shipping to customers with PayPal accounts who have not yet confirmed their address as these may be subject to additional security checks.

Can I pay by cheque?
Unfortunately we no longer accept payment by cheque.

Do prices include VAT?
Yes, all prices shown on our website are inclusive of VAT and are at the prevailing rate. Our VAT number is 867 1290 06.

If you have any questions regarding payment for your order,
Please contact our sales team 01928 897131.